General VA • Executive Assistant • E-commerce Virtual Assistant

The Hidden Engine Behind Your Growth.

About the Company

Today’s entrepreneurs waste up to 40% of their workweek on repetitive, manual administrative tasks—creating a massive operational bottleneck that stalls strategic growth. DelegatesVA was built to solve that problem. We provide elite, pre-vetted virtual assistants to handle your administrative, technical, and operational heavy lifting. By managing the entire remote employment lifecycle for you, we eliminate the overhead and hiring friction, giving you the freedom and hours back to focus entirely on high-level scaling and revenue-generating activities.

I didn’t start this business to spend 40% of my week managing calendars, fixing minor technical glitches, and replying to routine emails. I’m stuck working IN my business instead of ON it.

James

Entrepreneur

Why Choose Delegates VA?

The strategic advantage your business needs to scale seamlessly

What You Get	Traditional Marketplaces	Domestic Agencies	Delegates VA Advantage
Zero Operational Downtime	High Risk. If your freelancer leaves or ghosts, your business stops.	Available, but hidden management overhead cuts into your margins.	Continuity Assurance: Automatic backup talent steps in instantly if your primary specialist is away. Zero workflow gaps.
Bank-Grade Data Security	Vulnerable. Sharing direct passwords with no centralized oversight.	Secure, but bound by rigid, slow, and overly complex enterprise software.	Protected Tech Stack: Safe, restricted access via industry-leading password managers (LastPass/1Password). Your data stays yours.
100% Managed Accountability	Exhausting. You waste hours interviewing, training, and chasing updates.	Hands-off, but you pay massive, inflated markups for basic management.	Fully Managed Excellence: We recruit, vet, and train top talent. Performance is locked in with precise time-tracking and transparent daily logs.
Ironclad Legal Protection	None. No real defense against sudden talent churn or platform bypass.	Strict corporate contracts, but often too complex and costly to enforce.	Total Compliance: Complete peace of mind via robust MSAs, featuring clear 12-month non-solicitation and structural safeguards.
ROI-Driven Scaling	Cheap upfront, but costly project delays and hidden fees bleed your budget.	Prohibitively expensive monthly retainers built only for massive enterprises.	Flexible Retainers: Premium, high-tier technical and administrative support scaled directly via clear SOWs to match your exact budget.

What we Offer

Executive & Operations

Executive Assistance & Project Coordination, Inbox & Calendar Architecture, Travel Logistics, Internal HR & Onboarding Support

Growth Marketing &
Creative

Multi-Platform Content Distribution, Short-Form Video Editing, Graphic Design & Visual Branding, SEO & Podcast Production Support

Sales & Lead Generation

Appointment Setting & Prospecting, LinkedIn Sales & Social Selling, Cold Email Optimization, CRM Management & Tracking

Tech, LMS & Development

Web Development & Maintenance, LMS Administration & Setup, Workflow Automation, Tech Troubleshooting & Bug Analysis

Support, Experience &
Finance

Accounts Receivable & Cash Flow, Billing & Dispute Resolution, Customer Success Queue Management, Client Retention Strategy

Our Technical Expertise

Jillianne De Guzman

Chief Executive Officer

Joshua Cayanan

Chief Technology Officer

Meet the Team

We Are More Than Just Some Pretty Faces

Let’s Go

Ask Us Anything

Getting started is a straightforward and streamlined process. First, we schedule a discovery call to map out your specific needs, workflows, and tools. From there, we hand-pick the best-suited specialist from our team and handle the necessary access and communication setups. Our onboarding is typically completed and ready for launch within 48 to 72 hours, at which point we host a kickoff call to align on your immediate priorities.

Answer: All of our specialists go through a rigorous multi-stage vetting process that tests their technical skills, communication, and problem-solving abilities. While they will need a brief orientation on your specific business preferences and unique internal tools, they come fully equipped with advanced skills in their respective domains (e.g., tech, administration, or marketing).

Answer: We primarily provide dedicated virtual assistants so that your specialist becomes an integrated, deeply knowledgeable partner in your business. However, because we operate as an agency, you also gain access to our wider team’s collective expertise. If your dedicated VA ever encounters a specialized technical or design bottleneck, our in-house experts can step in to assist.

Answer: We adapt to the tools you already love and use—whether that’s Slack, WhatsApp, or email for communication, and ClickUp, Trello, or Asana for task management. Your VA will provide regular updates on project statuses, ensuring absolute visibility into their daily output.

Answer: We offer flexible scheduling to ensure seamless collaboration. During your onboarding process, we align your specialist’s working hours with your preferred business time zone, allowing for reliable real-time communication and crossover hours during your workday.

Answer: One of the primary benefits of working with an agency like DelegatesVA is business continuity. If your primary assistant requires planned time off or faces an unexpected illness, our management team steps in to provide a qualified backup specialist, ensuring your daily business operations never skip a beat.

Answer: We strive for a perfect match on day one, but we understand that chemistry and alignment matter. If for any reason you feel the partnership isn’t working smoothly, let us know immediately. We will handle the transition gracefully and find you a replacement specialist who better aligns with your workflow—at no extra cost to you.

We believe in earning your partnership every single month. We operate on flexible, month-to-month service agreements, meaning you are never locked into a rigid, long-term contract. You can scale your support up or down as your business dynamics shift.

Build Your Engine

Contact Us!

I’m Ready